Terms and Conditions

1. Acceptance of Terms

By accessing, browsing, or using the CRM MADS Admin Backoffice platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

CRM MADS Admin Backoffice is a customer relationship management platform designed for administrative purposes, including but not limited to:

• Case and client management
• User and company administration
• Appointment scheduling and tracking
• Document management and processing
• Performance analytics and reporting

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Upload, transmit, or distribute malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to the Platform or other users' accounts
• Interfere with or disrupt the Platform's operation or security
• Use automated systems to access the Platform without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent
• Use the Platform for any commercial purpose not authorized by us
• Reverse engineer, decompile, or disassemble any part of the Platform

5. User Content and Data

5.1 Your Content

You retain ownership of any content, data, or information you upload, submit, or create on the Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving our Services.

5.2 Content Responsibility

You are solely responsible for your User Content and warrant that you have all necessary rights and permissions to submit such content. You agree that your User Content will not:

• Infringe on any third-party rights, including intellectual property rights
• Contain defamatory, libelous, or offensive material
• Violate any applicable laws or regulations
• Contain personal information of others without consent

5.3 Data Backup

While we implement backup and recovery procedures, you are responsible for maintaining your own backups of important data. We are not liable for any loss of data.

6. Intellectual Property Rights

6.1 Platform Ownership

The Platform, including its design, features, functionality, and content (excluding User Content), is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for its intended purposes in accordance with these Terms. This license does not include the right to:

• Resell or commercially exploit the Platform
• Copy, modify, or create derivative works
• Remove or alter any proprietary notices

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy.

8. Service Availability and Modifications

We strive to provide reliable and continuous access to the Platform. However, we do not guarantee that the Platform will be available at all times or free from errors, interruptions, or security vulnerabilities. We reserve the right to:

• Modify, suspend, or discontinue any part of the Platform
• Perform maintenance and updates that may temporarily interrupt service
• Restrict access to the Platform for security or legal reasons

9. Termination

9.1 Termination by You

You may stop using the Platform at any time. To close your account, please contact us using the information provided in the "Contact Us" section.

9.2 Termination by Us

We reserve the right to suspend or terminate your access to the Platform immediately, without prior notice, if you:

• Violate these Terms or our Privacy Policy
• Engage in fraudulent, illegal, or harmful activities
• Fail to pay any applicable fees (if applicable)
• Otherwise misuse the Platform

9.3 Effect of Termination

Upon termination, your right to access and use the Platform will immediately cease. We may delete your account and User Content, subject to our data retention policies and legal obligations.

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM.

11. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or relating to:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved through [Arbitration/Courts] in [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Platform.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the Platform and supersede all prior agreements and understandings.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: administrateur@nex-build.net